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How Does Logisticare Justify Contract?

MaineCare rides broker’s expanded reach demands closer scrutiny

The criteria for Logisticare contract is unclear

  • What has the company done to improve performance?
  • What has it changed?
  • Is there so much pressure on picking up and dropping off patients that patient safety has been sacrificed?
  • What about the training, monitoring, and supervision of the actual transportation providers?
  • Has that changed, and if so, how?

The county of Riverside, California has recently put out to bid a non-emergency medical transport (NEMT) contract which explicitly lays out safety and training requirements, and would be a great example for the state of Maine to follow. Until safety and training is measured as a criteria for winning these government contracts companies like Logisticare will not begin monitoring its providers for such services.


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