New Jersey residents are increasingly stranded due to Logisticare’s erratic pickup and drop-off scheduling. Residents in Camden and Trenton, New Jersey, have been left “for hours at their doctor’s offices, or never picked up at all.” The problem is so bad New Jersey invited public comments on requirements for the next medical transportation contract, a step not usually taken.
It is unknown what safety, training, or background checks will be required when the next (Non-Emergency Medical Transport) NEMT broker is chosen. Because the broker effectively controls the training and safety culture of the NEMT providers New Jersey residents should insist that all providers undergo at least CTAA certification. It has been shown again and again that inadequate training and background checks will lead to serious injuries, including death, of the patients being transported.