The criteria for Logisticare contract is unclear
- What has the company done to improve performance?
- What has it changed?
- Is there so much pressure on picking up and dropping off patients that patient safety has been sacrificed?
- What about the training, monitoring, and supervision of the actual transportation providers?
- Has that changed, and if so, how?
The county of Riverside, California has recently put out to bid a non-emergency medical transport (NEMT) contract which explicitly lays out safety and training requirements, and would be a great example for the state of Maine to follow. Until safety and training is measured as a criteria for winning these government contracts companies like Logisticare will not begin monitoring its providers for such services.